Heart Internet strikes again
Posted in Dream17 by Squirminator2k at 29/03/07 7:03pm CEST
Our hosts, Heart Internet, have once again asked us to remove files that are receiving a large amount of traffic - specifically, the demo of
Worms 3D and the
Worms Armageddon 1.00 to 3.00 Patch. Dream17 has been proud to offer you files such as these for the past three years, and Heart's rather incredulous bandwidth policy is getting beyond a joke now.
Heart Internet advertise unlimited bandwidth. However tucked away in their Customer Service Agreement is a clause which states that any website receiving an excessive amount of bandwidth will be taken offline until high-traffic files are removed. To aid in this there is an upper file limit of 50MB, which we were able to circumvent thanks to Heart's own Tech Support, however they don't offer
any anti-hotlinking tools, as our previous hosts did.
While the webspace was purchased through my friend Adam's reseller account, even he did not know about this rather unintelligent policy. I ask Dream17 readers to
contact Heart Internet and register your disappointment. We are being consistantly forced to remove popular files because they falsely represented themselves as having "unlimited bandwidth" which is quite obviously not the case.
Unfortunately Dream17 cannot afford to move hosting companies once again. We've had a fantastic offer which would allow us to host our entire website and all of the files on a
super-fast server, however the cost of this is £80 per year, which we can't afford. Once again, I find myself in the difficult situation of asking you, our fantastic readers, to consider donating to Dream17 using the PayPal button on the left hand menu. If you'd rather spend your money on something physical I'd suggest buying a tee-shirt from our
Spreadshirt Store, although I'd advise against buying the Dream17 logo'd tee-shirts at the moment as they are not of a particularly high-quality and the logo won't last very long.
I can only apologise to our readers for taking up hosting with Heart. I, the Dream17 Staff, and even my friend Adam are all exceedingly disappointed with what has happened and with how badly we have been treated by Heart Internet. The sooner we can raise the funds, the sooner we can move to a better, faster, sleeker server with no down-time and no fuss.
Thanks for your support.
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